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Managed IT Services vs. In-House IT: Pros and Cons

<strong>Managed IT Services vs. In-House IT: Pros and Cons</strong>


When you’re looking for a new IT provider, there are plenty of options to choose from. In-house IT service providers and managed IT services are the two main categories of companies that provide this important service and they each have their own pros and cons. In this article we’ll explore these differences so you can decide which type of company best suits your needs.

Managed IT Services

A managed service provider (MSP) takes care of your IT infrastructure, including hardware and software. You only pay for the services you need, so there’s no risk of overpaying if you don’t use them all. You also don’t have to worry about backups or software updates–these are handled by MSPs instead of you.

In-House IT

In-house IT is a more expensive option. You have to hire and train staff, invest in equipment, software and infrastructure, as well as security and compliance requirements. As an example: if you need to upgrade your server hardware, it will cost you several thousand dollars every year–and this is only one example!

In addition to having a bigger upfront investment on top of what you would pay with managed services providers (MSPs), there are other factors that make this option more costly than managed services:

  • You’re responsible for maintenance tasks such as upgrading systems or fixing crashes; if anything goes wrong with your network or servers, who knows how long it will take until they’re back up again? This could mean lost revenue while waiting for repairs–so much so that many MSPs offer 24/7 support so they can take care of any issues immediately rather than waiting weeks or months before getting them fixed properly by an expert technician from their own company!

What’s the Difference?

In short, managed IT services provide a higher level of service than in-house IT. In-house teams are often stretched thin and don’t have the time or resources to provide the same level of support that you would get from a third party. Managed IT services also allow you to take advantage of new technologies without having to worry about how they will affect your existing infrastructure (or even if they will).

The question remains: what’s the difference between managed vs. in-house? If you’re looking for something more affordable than hiring an external team–and still want excellent service–managed is your best bet!

Pros and Cons of In-House IT Service Providers

In-house IT service providers can be more cost effective, efficient and responsive. They also provide flexibility because they are not tied to a specific company or project.

In contrast, managed IT services may be less expensive than in-house solutions at first glance because they’re not based on hourly labor rates; however, this can quickly become an issue if you have very complex needs that require specialized expertise from multiple people or departments within your organization.

Pros of Managed IT Services

  • Convenience

Managed IT services are convenient, because you don’t have to worry about whether or not your computer has been updated and patched with the latest updates. You just update it yourself, and then forget about it.

  • Cost-effectiveness

Managed IT services are cost effective because they help you pay for them on a monthly basis over time rather than upfront in one lump sum payment. This can help save money if you have a large company with multiple locations around the country or globe that needs constant support from a third-party provider, as opposed to having employees provide their own time each week (which could also be done by contractors).

Scalability Not only does this method of paying for support mean that more people will receive more attention from their IT department at once; but if there are ever issues arise–say someone accidentally deletes all of their files after installing an operating system upgrade–it would be easy enough for them just restarting everything again without having spent any money whatsoever!

Cons of Managed IT Services

You’re paying for the Cybersecurity company charlotte service, so you need to be sure that it meets your needs and deadlines. The provider might not be able to handle the complexity of your business or its technology needs. If a managed IT service isn’t right for you, then go with an in-house solution instead!

When choosing an IT provider, consider your needs and goals.

What are your business goals? How much do you want to spend on technology? How much time do you want to spend managing it yourself?

Consider the pros and cons of each option:

  • Managed services – lower costs than hiring in-house personnel, but may require more time commitment from employees due to lack of familiarity with technology used by company’s IT team.
  • In-house resources – potentially more expensive than managed services but can provide additional flexibility depending on which option is chosen (i.e., whether or not there will be ongoing support).


We’ve gone over the pros and cons of managed IT services and in-house IT. In the end, it comes down to what your goals are. Do you need someone who can manage your technology infrastructure? Or do you want control over how your systems are built, maintained, updated and upgraded? If you choose the latter option, an in-house IT provider might be a better choice for you than a managed service provider (MSP). However if money isn’t an issue for one person in your company or if no one is willing to take on this responsibility themselves then going with managed services may make sense as well.


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